Frequently asked questions

Everything about the device, the app, delivery and returns. If it is not here, email us and a person will answer.

The product

Why pay for this when Apple Screen Time is free?

Because free hasn't worked for you yet. Screen Time limits are easy to bypass — tap Ignore Limit and you're back in. Shift creates physical separation. Unlocking needs the puck, which means getting up, which means you usually change your mind on the way.

Why use a physical device? What's special about it?

Using a separate, physical device makes it easier to stay focused. App limits on your phone are easy to skip because your phone is always with you. With Shift, the "off switch" is separate from your phone — if the device isn't near you, the temptation is out of reach, giving your mind space to focus without the constant urge to check.

Won't I just leave it next to my phone?

You can, but most people find the opposite happens: once Shift lives somewhere deliberate — another room, a drawer, your desk at work — walking back to it becomes the point. It turns off screen time into a decision you make once a day, not a hundred small ones.

Can't I just delete the app?

Not in Strict mode. Once it's on, you can't delete the app or switch modes without tapping the puck first — that's the whole point.

Does it need charging?

No. Shift uses passive NFC — there's no battery in the puck, ever.

Can I use one Shift with more than one phone?

Yes — you can connect one Shift to more than one phone, but for the best experience we recommend one Shift per person.

What happens if I lose it?

You'll still be able to use the app. Five emergency unlocks are built in to unblock everything if you need to. If you run out, email us and we'll help.

The app

Is my phone compatible?

Shift works with any iPhone running iOS 16 or later. Android support is on the roadmap.

What is Shift+?

Shift+ is our premium subscription — new members get three months free with every Shift. We'll have full details on what's included soon.

What happens after the three free months?

That's still being finalized — nothing renews or charges automatically without us telling you first.

Can I block websites too?

Yes, in Safari — based on Apple's built-in website list. Other browsers don't support this yet.

Does the app work without the puck?

You can activate Shift mode from the app by holding the button for a few seconds, so you can block distractions even without the puck nearby. To unblock, you'll still need the physical device.

Ordering and delivery

How fast do you ship?

We usually dispatch within 2 working days. Delivery takes 2–7 working days in Poland and the EU, and 7–21 working days elsewhere. These are estimates, not guaranteed dates. You get a tracking number by email when it leaves.

Where do you ship?

Worldwide. Outside the EU, your country may charge import duties or taxes on arrival. Those are paid by the buyer.

Can I buy more than one?

Yes — just add the quantity you need at checkout.

Which payment methods do you take?

All major cards are accepted at checkout, along with any other payment options Shopify shows you there.

Returns and warranty

What is the 30-day guarantee?

Use Shift for 30 days. In the first 7 days, send us a screenshot of your Screen Time for the week before Shift. Use Shift on at least 20 of the 30 days. If your daily average hasn't dropped by 30 minutes, claim between day 30 and 45 with a screen recording of your latest week, and we refund the Shift price. You keep the device. Full terms on the Returns page.

How do I return it?

Email contact@nobrainrot.com with your order number. We usually reply within a working day with where to send it. Return postage for a change of mind is yours.

Who pays for returns?

You do for a change of mind. We do if the item is faulty or wrong.

What does the warranty cover?

2 years from delivery against manufacturing defects. Once we've confirmed the fault, we repair or replace it and pay shipping both ways. Normal wear, loss and misuse aren't covered.

Can I cancel an order?

Yes, until it's dispatched. Email us straight away with your order number. After dispatch you can return it instead.

Still stuck?

contact@nobrainrot.com — a founder reads every one.

Email us